CST BrandsEZ- Auth Payment Terminal Running Fleet TransactionsHow do I enter a Manual Phone Authorization Code?

How do I enter a Manual Phone Authorization Code?

In this lesson, you will learn how to manually create a Manual Phone Authorization for a Truck Fleet Transaction.

Common reasons for Manual Phone Authorization...

• Error from Credit Host

• Network Issue (CCL Offline)

• Credit Card Error

• Incorrect Fleet data entered

Select the New Fleet Transaction Button

• From the Main screen, touch the button labeled New Fleet Transaction. (1)

Next Swipe Card or Enter Number

Swipe Card or Manually Enter Card Number

Swipe Card or Manually Enter Card Number

• At the Swipe Card prompt, touch the Cancel button. (2)

Next this will open the Tender Method Selection prompt

 

 

Select Tender Method

Select Tender Method

• At the Tender Method Selection prompt, choose the Cash button. (3)

Next his will open the Pre-Edit Fuel Selection prompt.

Select Fuel Type

Select Fuel Type

• At the Pre-Edit Fuel Selection prompt, select the fuel option.

• Choose None if ringing up additives, oil, or scale tickets.

Next the Fleet Data Entry screen will be displayed.

Enter the Fleet Data

Enter the Fleet Data

• Once fuel is selected the Fleet Data Entry Screen will be displayed, enter the necessary driver information.  In this example, I have entered the Company Name, Truck Number, and Odometer Reading.

• Once you have entered the driver's information select the FUEL DISP button. (4)

Next Select a Dispenser

Select a Dispenser

Select a Dispenser

• Select the dispensor the customer used on the Dispenser Selector screen.

Next the Fuel Data Entry screen will be displayed.

Select the Manual Button

Select the Manual Button

• Select the Button labeled MAN. to the right of the FUEL DISP button. (5)

Next this will open the Manual Data Entry screen.

Enter the Manual Data

Enter the Manual Data

• On the Manual Data Entry screen,

• Make sure that the Price is the correct Credit price. (6)

• Then, enter the total Gallon amount for the transaction. (7)  

• Select the OK button. (8)

Next Select the Payment Type Button

Select Payment Type Button

Select Payment Type Button

• Select the PYMNT TYPE button. (9)

Next this will open the Swipe Card prompt

Swipe Card or Enter Number

Swipe Card or Enter Number

• Swipe the customers card.

Next this will automatically open the Fleet Data Entry screen

Select the Ring Sale button

Select the Ring Sale button

• Select the RING SALE button. (10)

Next this will take you back to the main EZ-Auth screen

Sale in Progress

• Your Truck Fleet Transaction is now a Sale in Progress.

Collect Information for Manual Phone Authorization

The following information will be needed before you call the Merchant Card Processor...

• Merchant ID

• Volume of Fuel Dispenced

• Price Per Gallon

• Total Amount of Sale

• Last 4 digits of card

• PreAuth number (if available). PreAuth number can be found on recipt or by calling Fiscal Systems Helpdesk.

 

Call the Merchant Card Processor

• Once you have gathered all the information for the Fuel transaction, call the Merchant Card Processor to get a Manual Phone Authorization Code.

• Depending on the Merchant Card, use the Card Processor contact number below.

Fistdate (Buypass) - 877-800-2482 Ext.6

Comdata - 800-741-3030 Ext 6

EFS - 800-532-6801 Option 1, Option 5

Multi Service - 800-876-8584

Fleet One - 800-729-7587

T-Chek - 800-776-2435 Option 1, Option 5, Option 9

TCH - 877-813-7392

Transcard - 800-831-2273

Heartland Payment Systems- 800-767-5258

RBS - 800-859-5965

JB Hunt - 800-723-3110

Petro Canada - 800-668-0220

Comdata Mastercard - 800-282-7496

Wright Express - 800-492-0669

Fuelman - 800-877-9013

Visa/Mastercard - 800-726-2629

American Express - 800-321-2940

NBS - 763-225-5200

Enter Authorization Code Provided By Card Processor

• Finally, Select the Manual button on your register screen. (11)

Next this will open the Approval Code prompt.

 

 

Enter the Approval Code

Enter the Approval Code

• Once the Approval Code is entered, select OK. (12)

• The fuel sale will be tendered and a receipt will be printed.

0 Comments

Add your comment

E-Mail me when someone replies to this comment