CST BrandsHelpdesk POS Common IssuesHow Do I Fix a Frozen POS

How Do I Fix a Frozen POS

This lesson will teach you what to do when a register is frozen.

Log into the register.

Go to the /cygdrive/c/Program\ Files/fiscal directory.

Take Down the Register Program

Take Down the Register Program

Exit the register program with the following command:

taskkill /IM travstartf.exe /f

Force closing the the register program as shown above is the preferred way of closing the program.

If for some reason this is not possible, ctrl+alt+del can be used to open the task manager.

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