TravStar1 Point Of Sale SystemIntroduction Contacting Fiscal SupportHow Do I Check the Status of a Service Request in the Client Access Portal?

How Do I Check the Status of a Service Request in the Client Access Portal?

This lesson will teach you how to check the status of a ticket submitted into the Client Access Portal.

Client Access Portal Login Page

Client Access Portal Login Page

Click on the link provided in the email, or type the URL, ww5.autotask.net into your browser address bar.

Log On

Log On

Log into the Client Access Portal.

View My Tickets

View My Tickets

(1) Click on the "View My Tickets" button.

Select Ticket to View Status

Select Ticket to View Status

(1) Click on the ticket from the list to see the ticket Status.

View Ticket Information / Status

View Ticket Information / Status

(1) Shows ticket Status.

(2) Shows any work that has been done on this ticket.

1 Comments

LAGENDRE M. ABRAMS

Please telephone me the balance of my Fleet One over the road,Plus Chek, Account#219309995(AUTH.),877-361-7587/Sun Trust Bank(03/11/2018) I sent my Fleet One over the road ,Plus Chek(s) to T.D. Ameritrade,800-669-3900(Mr. David Moore)

Add your comment

E-Mail me when someone replies to this comment