TravStar1 EZ-Auth POS

Prev: <a href="https://fiscal.screenstepslive.com/s/EZ-Auth/m/5757/l/55923-how-do-i-create-a-new-service-request-using-the-fiscal-systems-inc-support-desk-client-access-portal">6.3 How do I create a new Service Request using the Fiscal Systems Inc. Support Desk Client Access Portal?
Next: <a href="https://fiscal.screenstepslive.com/s/EZ-Auth/m/5757/l/55452-how-do-i-hook-up-the-system-when-i-receive-it-older-system">7.1 How do I hook up the System when I receive it? (older system)

How do I check the Status of a Service Request using the Fiscal Systems Inc. Support Desk Client Access Portal?

This lesson shows how to check the Status of a Service Ticket

• Click on the Link provided in the Email, or enter the URL into your Browser Address Bar.

• Log on to the Client Acces Portal

• Click on View My Tickets (1)

• Select a Ticket from the List to see the Ticket Status (2)

• Ticket Status (3)

• Work History is displayed (4)