TravStar1 EZ-Auth POSContacting SupportHow do I create a new Service Request using the Fiscal Systems Inc. Support Desk Client Access Portal?

How do I create a new Service Request using the Fiscal Systems Inc. Support Desk Client Access Portal?

This lesson shows how to enter a Service Ticket

Browse to the Fiscal Systems Inc. Client Access Portal Login Page

Browse to the Fiscal Systems Inc. Client Access Portal Login Page

• Click on the link provided in the Email, or enter the URL into your Browser Address Bar.

Log On

Log On

• Log on to the Client Acces Portal

Create a Ticket

Create a Ticket

• Click on Create a Ticket. (1)

Enter Information, and Submit Service Request

Enter Information, and Submit Service Request

• Select Request Type (2)

• Select Priority (3)

• Enter Ticket Title (4)

• Enter Detailed Description of the Issue (5)

• Select Contact (Person to be Contacted at Your Location) (6)

• Click Save to Submit the Ticket (7)

• The Fiscal Systems Helpdesk will contact you regarding your issue.