TravStar1 EZ-Auth POS Contacting SupportHow do I check the Status of a Service Request using the Fiscal Systems Inc. Support Desk Client Access Portal?

How do I check the Status of a Service Request using the Fiscal Systems Inc. Support Desk Client Access Portal?

This lesson shows how to check the Status of a Service Ticket

Browse to the Fiscal Systems Inc. Client Access Portal Login Page

Browse to the Fiscal Systems Inc. Client Access Portal Login Page

• Click on the Link provided in the Email, or enter the URL into your Browser Address Bar.

Log On

Log On

• Log on to the Client Acces Portal

Create a Ticket

Create a Ticket

• Click on View My Tickets (1)

Select Ticket to View Status

Select Ticket to View Status

• Select a Ticket from the List to see the Ticket Status (2)

View Ticket Information / Status

View Ticket Information / Status

• Ticket Status (3)

Work History is displayed (4)