How do I enter a Manual Phone Authorization Code?
In this lesson, you will learn how to manually create a Manual Phone Authorization for a Truck Fleet Transaction.
Common reasons for Manual Phone Authorization...
• Error from Credit Host
• Network Issue (CCL Offline)
• Credit Card Error
• Incorrect Fleet data entered
Select the New Fleet Transaction Button
• From the Main screen, touch the button labeled New Fleet Transaction. (1)
Next Swipe Card or Enter Number
Swipe Card or Manually Enter Card Number
• At the Swipe Card prompt, touch the Cancel button. (2)
Next this will open the Tender Method Selection prompt
Select Tender Method
• At the Tender Method Selection prompt, choose the Cash button. (3)
Next his will open the Pre-Edit Fuel Selection prompt.
Select Fuel Type
• At the Pre-Edit Fuel Selection prompt, select the fuel option.
• Choose None if ringing up additives, oil, or scale tickets.
Next the Fleet Data Entry screen will be displayed.
Enter the Fleet Data
• Once fuel is selected the Fleet Data Entry Screen will be displayed, enter the necessary driver information. In this example, I have entered the Company Name, Truck Number, and Odometer Reading.
• Once you have entered the driver's information select the FUEL DISP button. (4)
Next Select a Dispenser
Select a Dispenser
• Select the dispensor the customer used on the Dispenser Selector screen.
Next the Fuel Data Entry screen will be displayed.
Select the Manual Button
• Select the Button labeled MAN. to the right of the FUEL DISP button. (5)
Next this will open the Manual Data Entry screen.
Enter the Manual Data
• On the Manual Data Entry screen,
• Make sure that the Price is the correct Credit price. (6)
• Then, enter the total Gallon amount for the transaction. (7)
• Select the OK button. (8)
Next Select the Payment Type Button
Select Payment Type Button
• Select the PYMNT TYPE button. (9)
Next this will open the Swipe Card prompt
Swipe Card or Enter Number
• Swipe the customers card.
Next this will automatically open the Fleet Data Entry screen
Select the Ring Sale button
• Select the RING SALE button. (10)
Next this will take you back to the main EZ-Auth screen
Sale in Progress
• Your Truck Fleet Transaction is now a Sale in Progress.
Collect Information for Manual Phone Authorization
The following information will be needed before you call the Merchant Card Processor...
• Merchant ID
• Volume of Fuel Dispenced
• Price Per Gallon
• Total Amount of Sale
• Last 4 digits of card
• PreAuth number (if available). PreAuth number can be found on recipt or by calling Fiscal Systems Helpdesk.
Call the Merchant Card Processor
• Once you have gathered all the information for the Fuel transaction, call the Merchant Card Processor to get a Manual Phone Authorization Code.
• Depending on the Merchant Card, use the Card Processor contact number below.
Fistdate (Buypass) - 877-800-2482 Ext.6
Comdata - 800-741-3030 Ext 6
EFS - 800-532-6801 Option 1, Option 5
Multi Service - 800-876-8584
Fleet One - 800-729-7587
T-Chek - 800-776-2435 Option 1, Option 5, Option 9
TCH - 877-813-7392
Transcard - 800-831-2273
Heartland Payment Systems- 800-767-5258
RBS - 800-859-5965
JB Hunt - 800-723-3110
Petro Canada - 800-668-0220
Comdata Mastercard - 800-282-7496
Wright Express - 800-492-0669
Fuelman - 800-877-9013
Visa/Mastercard - 800-726-2629
American Express - 800-321-2940
NBS - 763-225-5200
Enter Authorization Code Provided By Card Processor
• Finally, Select the Manual button on your register screen. (11)
Next this will open the Approval Code prompt.
Enter the Approval Code
• Once the Approval Code is entered, select OK. (12)
• The fuel sale will be tendered and a receipt will be printed.