TravStar1 Point Of Sale SystemCashier Training Voids / ReturnsHow Do I Void the First Item that Was Added to a Transaction?

How Do I Void the First Item that Was Added to a Transaction?

This lesson will teach you how to void any item in the transaction, but to illustrate how it works we will show how to void the first item added.

Receipt Display

For various reasons, when ringing multiple items, you may find the need to void the first item added to the transaction.  If you need to verify which item is to be voided, touch the Receipt Display in the top right portion of the screen.

Receipt Display

Receipt Display

This will display the full receipt for approximately 4 seconds.

(1) If you need more time to look at the receipt touch the "Wait" button.

(2) To exit the Receipt Display touch the "Quit" button.

Receipt Display

Receipt Display

In this example, we are going to void the first item rang (Beef Jerky).

Previous Item Void

Previous Item Void

To void the first item (Beef Jerky in this case), touch the "Previous Item Void" button.

Void Status

Void Status

Notice that the register Status has now changed from Idle to Void.  This indicates that the next item scanned will be voided.

Scan The Item

Scan The Item

Using the barcode scanner, scan the item that you want to void.  In this case, the Beef Jerky.

Void Complete

Void Complete

As you can see, the item has been voided from this transaction.

You can now proceed with the rest of the transaction.