How Do I Process a Transaction if the Customer Is Paying with a Credit Card (EMV)?

This lesson will teach you how to tender a transaction when the customer is paying with a credit card (EMV)

Sale In Progress

Ring the items in the customer's purchase.  Notice that the Register Status has changed from Idle to Sale in Progress

Sale In Progress

Subtotal

Touching the "Subtotal" button will display the total Amount Due

Payment Due for the Transaction

You can see the total amount owed by the customer for the transaction by checking the Amount Due.  For a credit card payment Press Credit on the Register

Ready For Payment

A System Message will be displayed on your register

EMV Credit Transaction Processing

Verifone MX 915 Terminal

Credit, Debit, EBT buttons will be displayed on the MX 915 pinpad

For Credit transaction, select Credit on the MX Pinpad, message will display on the pinpad: Insert or Swipe Card. Customer will then insert their Chip Card into the Card Reader Slot

Message to Confirm Amount YES/NO will be displayed on the pinpad

 

Press YES if amount is correct. If a PIN is required, a message Please enter your PIN will be displayed

Enter PIN, and press Enter. "Please Wait, Do Not Remove Card" will then be displayed on the pinpad

If a signature is required, a signature box will be displayed on the pinpad

Have customer sign on the pinpad and Press Done

Transaction will then complete and a message Please Remove Card will be displayed

Please note if No was pressed during the Confirm Amount prompt, Enter Card Number will be displayed on the Register. Press Cancel to be able to Cancel, Void, or Tender the transaction again