How Do I Process a Comcheck?

Understanding the Fleet Check Process

Fleet checks are used to pay for diesel transactions, fuel and / or cash advances. Handle fleet check transactions as if you are cashing a check. Customers can come in with a fleet check or may request a fleet check from you by name.

You will begin the process by ensuring the customer has completed all blank spaces, except the authorization number. Ask the customer to endorse the bacl of the check. Then ask for the customer's government issued ID to verify that the name in the "Pay to the Order of" field and any other identification information filled out on the fleet check match the information on the ID. Be sure to compare the endorsement signature to the ID as well.

Fleet Menu

Fleet Menu

Touch the "Fleet Menu" button.

Qwik Cash

Qwik Cash

Touch the "Qwik Cash" button.

Touch the "Comchek" button.

Comchek

Comchek

The customer can come in with a prefilled paper check or an express code.

If the customer comes in with only an express code, they can fill out a blank check.  The customer must then call Comdata to have the express code registered to the check.

(1) Fill out the following blanks

Pluschek Amount - Type the amount listed on the check

Pluschek Number - Type the check number listed on the top of the check

(2) Touch the "OK" button.

Check Authorization

If authorization is successful, a receipt will print out with the dollar amount and authorization code. Print the authorization code provided into the authorization code box on the paper check.

The customer can now take the authorized dollar amount as a cash advance, purchase fuel, or both.

Save the paper check for deposit.

Failure

Failure

If the authorization fails, then the following error screen will appear. At this point you must call the billing company for approval.  Once you receive a voice authorization code frm the billing company, type the approval number using the keyboard and then touch the "OK" button.

3 Comments

Michel Robaina

I need to open an account for comcheck

Jerald Davis

how do u put money onto a comcheck 2 pay a carrier?

Bernadette Toppin

How long are the authorization codes

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