How Do I Add a Bad Check Customer?

This lesson will teach you how to add a customer that has written you a bad check to your negative check file list so that an alert will show at the register for your cashiers.

Setup Menu

Setup Menu

From the main menu, click on the "Setup" button.

Negative Check Setup

Negative Check Setup

From the Setup Menu, select "Negative Check Setup".

Add A New Person To The Negative Check File

Add A New Person To The Negative Check File

Click on the "Add" button.

Enter Check ID

Enter Check ID

1) In the Enter Check ID field, type in the identification number you will use at the Register when receive a check. For example, a driver's license number can be used as a Check ID to identify a customer.

2) Select the "OK" button.

Negative Check File Setup Detail

Negative Check File Setup Detail

1) Type in the method of identification you are using for this customer. For example, you can type in "Driver's License."

2) Type in the full name of the customer.

3) Type the comment that you would like to appear to the cashier when this customer attempts to use a check. Additional comments can be added in the 3 extra comment fields.

If You Make A Mistake

If You Make A Mistake

Select the "Cancel" button.

Save Your Changes

Save Your Changes

Click on the "Apply" button.