TravStar1 Point Of Sale SystemManager's Work Station House Account ManagementHow Do I Make a Payment on a House Account for a Specific Amount?

How Do I Make a Payment on a House Account for a Specific Amount?

This lesson will teach you how to make a payment on a house account for a specific dollar amount.

House Accounts

House Accounts

From the main menu, click on the "House Accounts" button.

Customer Setup

Customer Setup

From the House Accounts menu, click on the "Payments" button.

Question

Question

If you click on the "Yes" button, then the screen will only show payment entries. If you click on the "No" button, then the screen will show all entries for the customer.

Note: In this example, the "No" button is pressed.

Customer Payments / Adjustments

Customer Payments / Adjustments

This screen allows you to pay off an individual charge, pay all charges within a certain date range, and select charges to pay until you reach a selected total payment.  You can also use this screen to add an invoice or edit a payment.

In this lesson we are selecting charges to pay until you reach a total payment. This is the best method of payment if you have a check or specific dollar amount you want to apply to the customer's account.

Customer Payments / Adjustments

Customer Payments / Adjustments

(1) From the Customer Statements / Adjustments screen, click on the customer that is making a payment.

(2) Click on the "AutoPay" button. The first invoice on the account should be highlighted. To select this invoice to pay touch the enter key. You can move the hightlight to another invoice, but paying the oldest invoices first is normal procedure.

Enter Check

Enter Check

(1) From the Enter Check screen, type in the check number of the payment.

(2) Click on the "OK" button.

Enter Invoice Amounts

Enter Invoice Amounts

Continue by highlighting the next invoice and touching the enter key. Continue to pay off invoices until the Total Posted shows the amount of the payment being entered.

Apply Payments

Apply Payments

Then click on the "Apply" button.  

Question

Question

You are given the choice of showing the payment as one entry or showing the payment as multiple entries to the specific invoices paid. If you click on the "Yes" button, then all invoices are paid and the payment is shown as one entry.  If you click on the “No” button, the screen will show each invoice listed with the amount and receipt number and zero in the adjust amount field.

Payment Complete

Payment Complete

In this example, the payment was recorded as one entry.